Here we are, almost two months sense the launch of our Support Request Form. And what have we to show? Faster response times for current subscribers. Better information being presented to us that helps resolve issues faster, and with fewer exchanges. I’m thinking that maybe a separate form strictly for feedback that is outside the support channel is needed. I’m thinking that it would help me that much more.

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I was checking our website for compatibility with Google’s Chrome browser since a few customers reported issues. When I entered our address I got the following screen which just made me laugh. I can’t get any site to load though so I can’t really test :(

Update 2/19: Turns out some others were having troubles too and there’s a fix. The problem stems from 32-bit/64-bit process communication between chrome and it’s plugins. Like IE 7+ chrome uses multiple process to isolate various aspects of the browser for security and reliability. Adding a simple switch to the command line takes care of it:

chrome.exe --in-process-plugins

This is a maintenance release and includes just two key fixes.

• 3.2 R2499 Added support for Isolated Storage as a backup storage for ASP.NET applications that do not load a user account profile. Some users received an exception indicating that there were “Illegal characters in the path”. This has been fixed by filtering all the path values used to create the secure storage for safe file name characters.
• 3.2 R2499 Also added a new Visual Studio add-in for CodeVeil to translate exceptions and navigate them directly in Visual Studio. The installer failed on some machines because of a bug in the installer path resolution code.

This update is free to users with a current Assurance Contract or those that purchased within the past 6 months.

To download the update select Help | Check for Updates in the DeployLX Manager, or visit the My Account section of the website to download authorized installers.

Complete change history.

This past weekend was the Fourth Annual Fullerton Code Camp held at the California State University Fullerton (CSUF) campus. Developers and ISVs from all over Southern California showed up for this weekend’s event despite the heavy rain leading up to the event on Saturday morning. Code Camp is a place for developers to come and learn from their peers who maybe looking to get ahead or an edge they need in this competitive market. This purely community driven event has become an international trend where peer groups of all platforms, programming languages and disciplines band together to bring content to the community. There were over 90-sessions offered by speakers brought to you by the community. The SoCal Code Camp organizers include Woody Pewitt, Daniel Egan, Michele Leroux Bustamante, Mark Rosenberg, and Andrew Karcher. Code Camp Fullerton was my fourth time attending a SoCal Code Camp, the second time in Fullerton, previously, I attended Code Camp held at USC in October and the Code Camp in San Diego held at UCSD back in June of last year. The SoCal Code Camp events have brought me value in several ways, just simply by meeting people and networking at the event to picking up valuable knowledge from my peers at the sessions I attended. There are always good take-a-ways or some type of silver bullet learned that you’ll take back with you. Entertainment? Yes, there’s time to rock out and eat some grub too! The event organizers hosted a Geek Dinner with a live rock band as entertainment on Saturday night. At the dinner, XHEO Inc, along with a few other technology companies that sponsored this event were recognized by the group for their support of the SoCal Code Camp. If you have a Code Camp in your area, you may want to check it out, my experience has been positive and the feedback from other attendees as well – SoCal Code Camp Rocks! Oh, and did I mention, it's completely FREE!

Open source for some is a love hate relationship. Generally I find most projects to be a life saver but incredibly difficult to use. Every now and then however you find something that is both a life save and easy to use. I’ve just spent about an hour setting up BlogEngine.NET to power our site’s blog. It was up and running in less than 5 minutes but took me another 40 to create the theme and tweak all the settings to fit.